GCC Communications provides a complete array of operation support services. You can choose the level of support that you require, depending on the needs of your business. We offer four choices of customer care support plans:

COMPLETE SYSTEM
SYSTEM ONLY
REMOTE SUPPORT
Time and Material

Complete System

This is the most comprehensive Customer care support plan for your system, 24 hours 7 days a week
service, and components. A complete all inclusive coverage package.

System Only

This customer care plan covers system and components ,monthly maintenance, normal business hours,
and after hours technical support is available.

Remote System

Customer care remote support plan is designed for the service providers that have well established
support organizations and effective internal resources in place. This system support plan covers systems
and components during normal business hours; your technical staff can reach our TAC center for
assistance with application/operational issues.

Time and Material

Technical support and components are readily available

GCC Communications offers a contractual programs for system support, designed for your
organization requiring the highest level of service and support to help keep operations at its optimal
performance.